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PA Strength · Legal

Coaching Agreement and Membership Terms

Effective 2026 · Interim website policy

The two sections on this page are numbered 1 and 2 for standalone reading. They reproduce sections 9 (Coaching Agreement) and 10 (Membership Terms) of our Terms of Service; sections 1 through 8 are the general website terms on that page. If anything here differs from the Terms of Service, the Terms of Service control, subject to your accepted written coaching offer.

1. Coaching Agreement

Coaching begins only after PA Strength accepts your application, you accept a written coaching offer, and the required initial payment is made. Applying, browsing, downloading a free guide, or using a calculator does not enroll you in coaching or create a payment obligation.

Your written coaching offer identifies the service, start date, service period, price, payment schedule, delivery method, and included support. Individual and VIP Coaching may be offered for 16, 24, or 52 weeks. The offer you accept determines your actual term and inclusions.

Coaching may use Trainerize, WhatsApp, email, and other delivery methods identified in your offer. You are responsible for providing accurate information, communicating relevant limitations, using equipment safely, and following medical advice. Coaching is not emergency monitoring or medical care.

Routine coaching messages are normally answered within one to two business days, excluding weekends and public holidays. Immediate replies or continuous availability are not included unless your written offer expressly provides them.

Where PA Strength creates a plan for you - a Done-for-You Meal Plan, a custom program or another prepared plan - all services rendered are final: once the plan is delivered it is final and non-refundable, except where applicable law requires otherwise. Once initial onboarding or program preparation is completed and a working access invitation or program-delivery email has been sent to the address you supplied, payment for that initial service period is non-refundable, except where applicable law requires otherwise. Choosing not to activate working access does not undo completed work. Duplicate or incorrect charges and failure to deliver the agreed service remain subject to review and correction.

A serious injury, hospitalization, or significant medical emergency may be considered for an accommodation. A pause, extension, or billing change requires written confirmation. Do not continue activity that conflicts with medical advice.

Your accepted coaching offer controls the scope and commercial terms of that coaching if it differs from these general website terms. No new charge or service commitment is created merely by reading this page.

2. Membership Terms

Month-to-month coaching is available only under a written membership offer. That offer must identify the membership level, price, billing cycle, included services, and any required calls before you accept it. A monthly call is required for month-to-month coaching members. Whether it is included or billed separately must be stated in your accepted offer.

Submit cancellation at least seven calendar days before the next scheduled billing date through the Contact form or the legal contact address shown on this page. A request received before the deadline remains timely even if administrative processing happens later. PA Strength will confirm the effective date, access period, and any final payment. Your accepted written offer controls if it provides different cancellation terms. If a holiday falls near your billing date, please cancel earlier than seven days to avoid bank or payment-processing delays.

A late cancellation may take effect after the upcoming billing period. A correctly incurred payment is not refundable solely because you intended to cancel earlier. Charges made contrary to a timely cancellation will be reviewed and corrected where appropriate.

Any separate call charge, deposit, price change, or additional commitment must be disclosed and agreed before it applies. This page does not create an undisclosed fee. Existing legal rights and an accepted written offer are not replaced retroactively by a website update.